Terms of Service
Last Updated: 31 July 2026
This website is operated by Hailey Bell. Throughout the site, the terms “we”, “us” and “our” refer to Hailey Bell. Hailey Bell offers this website, including all information, tools, products and services available through this website, to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, also referred to as the “Terms”, including any additional terms, conditions and policies referenced herein or made available by hyperlink.
These Terms of Service apply to all users of the website, including browsers, customers and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access the website or use our Services.
We currently sell and ship exclusively to customers located in Australia. Unless otherwise stated, all prices displayed on our website are in Australian dollars (AUD).
Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and Services to you.
Section 1 – Online Store Terms
By agreeing to these Terms, you confirm that you have reached the age of majority in your state or territory of residence, or that you have permission from a parent or legal guardian to use this Service.
You must not use our products or Services for any illegal or unauthorised purpose. When using the Service, you must comply with all applicable laws and regulations, including intellectual property, copyright and consumer protection laws.
You must not transmit viruses, worms, malware or any other destructive or harmful code.
A breach of these Terms may result in the suspension or termination of your access to the Service.
Section 2 – General Conditions
We reserve the right to refuse or cancel service or an order where we have a lawful and reasonable basis to do so, including suspected fraud, unauthorised transactions, pricing errors, product unavailability or a breach of these Terms.
Nothing in these Terms permits us to refuse service for an unlawful or discriminatory reason.
You understand that your content, excluding payment information, may be transferred unencrypted and may involve:
- transmissions across various networks; and
- technical changes required to conform and adapt to connecting networks or devices.
Payment information is encrypted during transmission over networks in accordance with the security measures used by our payment providers.
You must not reproduce, copy, sell, resell or exploit any portion of the Service without our prior written permission.
Section 3 – Accuracy, Completeness and Timeliness of Information
We take reasonable steps to ensure that the information displayed on our website is accurate, complete and current.
However, general information provided on the website may not always be complete or suitable for your individual circumstances. You should consider relevant product descriptions, measurements, size information and care instructions before making a purchase.
Historical information may be provided for reference only and may not be current.
We reserve the right to update or correct the contents of the website at any time. Nothing in this section excludes any right or remedy available to you under the Australian Consumer Law.
Section 4 – Modifications to the Service and Prices
Prices for our products may change without prior notice.
Unless otherwise stated, all prices are displayed in Australian dollars (AUD). Any applicable taxes, shipping charges or other costs will be displayed before you complete your order.
We reserve the right to modify, suspend or discontinue all or part of the Service at any time.
Where you have already entered into a confirmed purchase contract with us, changes to the website or our prices will not retrospectively alter the agreed price of that order, except where an obvious pricing or technical error has occurred and to the extent permitted by law.
Section 5 – Products and Services
Certain products or Services may be available exclusively online through our website. Products may be available in limited quantities.
Returns, exchanges and refunds are handled in accordance with our Return and Refund Policy and your rights under the Australian Consumer Law.
We make reasonable efforts to display product colours, images, materials, measurements and other characteristics as accurately as possible. However, colours may appear differently depending on your device, screen settings and lighting conditions.
Product images may include styling items or accessories that are not included unless expressly stated in the product description.
We may limit the sale of products or Services to certain persons, geographic regions or jurisdictions where reasonably necessary and permitted by law.
We do not guarantee that every product will remain available. Where a product becomes unavailable after an order has been placed, we will contact you and provide an appropriate solution, which may include a replacement, store credit where accepted by you, or a refund.
Australian Consumer Guarantees
Our goods and Services come with guarantees that cannot be excluded under the Australian Consumer Law.
Among other things, goods must:
- be of acceptable quality;
- be fit for any disclosed purpose;
- match their description;
- match any sample or demonstration model; and
- come with clear title and undisturbed possession.
Where a product does not meet a consumer guarantee, you may be entitled to a repair, replacement, refund, cancellation or compensation, depending on the circumstances and whether the failure is major or minor.
Nothing in these Terms or any other policy on our website is intended to exclude, restrict or modify any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.
We are not required to provide a refund or exchange for a change of mind unless our Return and Refund Policy expressly provides otherwise.
Section 6 – Orders, Billing and Account Information
We reserve the right to accept, reject or cancel an order where we have a lawful and reasonable basis to do so.
We may limit or cancel quantities purchased per person, household, customer account, payment method, billing address, shipping address or order. This may apply where orders appear to have been placed by resellers, distributors or for fraudulent or unauthorised purposes.
Submitting an order does not necessarily mean that we have accepted it. An order is accepted when we send you an order confirmation or begin processing the order, depending on the circumstances.
If we change or cancel an order, we will make reasonable efforts to notify you using the email address or telephone number provided at checkout.
Where payment has already been taken for a cancelled order, we will refund the applicable amount to the original payment method, subject to processing times outside our control.
You agree to provide current, complete and accurate purchasing, billing, shipping and account information. You must promptly update your details where necessary so that we can complete your order and contact you if required.
Section 7 – Optional Third-Party Tools
We may provide access to tools or services supplied by third parties over which we may have limited control.
Your use of third-party tools may also be governed by the third party’s own terms and privacy policies.
To the extent permitted by law, third-party tools may be provided on an “as available” basis. Nothing in this section excludes any guarantee, right or remedy that cannot be excluded under applicable law.
You are responsible for reviewing the applicable third-party terms before using an optional third-party tool.
Section 8 – Third-Party Links
Our website may contain links to websites, products or services operated by third parties.
Third-party websites are not necessarily affiliated with or controlled by us. We are not responsible for the content, security, privacy practices or accuracy of third-party websites.
You should review the terms and policies of any third-party website before entering into a transaction or providing personal information.
Nothing in this section excludes liability that cannot lawfully be excluded.
Section 9 – User Comments, Feedback and Submissions
Where you voluntarily submit reviews, comments, suggestions, photographs, ideas or other content to us, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, edit, publish, translate and display that content for purposes connected with operating and promoting our business.
This licence does not transfer ownership of your content to us.
You confirm that:
- you own the content or have permission to submit it;
- the content does not infringe another person’s rights;
- the content is not unlawful, misleading, defamatory, abusive or obscene; and
- the content does not contain malicious code.
We may remove content that we reasonably believe breaches these Terms or applicable law.
We are under no obligation to publish, maintain or respond to user-submitted content.
Section 10 – Personal Information
The collection, use, storage and disclosure of personal information submitted through our store is governed by our Privacy Policy.
Where applicable, we handle personal information in accordance with relevant privacy legislation, including the Australian Privacy Act 1988 and the Australian Privacy Principles.
Personal information may be processed by service providers located outside Australia, as further explained in our Privacy Policy.
Section 11 – Errors, Inaccuracies and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to matters such as:
- product descriptions;
- sizing or measurements;
- pricing;
- promotions and offers;
- shipping charges;
- delivery estimates; and
- product availability.
We reserve the right to correct errors, inaccuracies or omissions and to update information at any time.
Where an error affects an order you have placed, we will contact you where reasonably possible and provide an appropriate solution in accordance with applicable law.
Nothing in this section limits your rights under the Australian Consumer Law, including your rights where goods do not match their description.
Section 12 – Prohibited Uses
You must not use the website or its content:
- for any unlawful or fraudulent purpose;
- to encourage another person to participate in unlawful conduct;
- to breach any applicable law or regulation;
- to infringe our intellectual property rights or those of another person;
- to harass, abuse, intimidate, discriminate against or harm another person;
- to submit false, misleading or deceptive information;
- to upload or transmit viruses, malware or harmful code;
- to collect or track another person’s personal information without authorisation;
- to send spam, phishing messages or unsolicited commercial communications;
- to interfere with the security or operation of the website;
- to scrape, crawl or extract website content using automated methods without permission; or
- to circumvent security measures or access restrictions.
We may suspend or terminate access to the Service where these restrictions are breached.
Section 13 – Disclaimer and Limitation of Liability
We do not guarantee that the website will always be uninterrupted, timely, secure or error-free.
The website and Service may occasionally be unavailable due to maintenance, technical issues, third-party service interruptions or circumstances beyond our reasonable control.
To the maximum extent permitted by law, we exclude liability for losses that are indirect, incidental, special or consequential and that were not reasonably foreseeable.
However, nothing in these Terms excludes, restricts or modifies:
- the consumer guarantees contained in the Australian Consumer Law;
- any liability for fraud or wilful misconduct;
- any liability that cannot lawfully be excluded; or
- any other mandatory right or remedy available under applicable law.
Where our liability may lawfully be limited, it will be limited only to the extent permitted by law.
Section 14 – Indemnification
To the extent permitted by law, you agree to indemnify Hailey Bell, DailyproductsNL and their officers, employees, contractors and service providers against third-party claims, losses or reasonable legal costs arising directly from:
- your material breach of these Terms;
- your unlawful use of the website; or
- your infringement of another person’s intellectual property or other legal rights.
This indemnity does not apply to the extent that a claim or loss was caused or contributed to by our own negligence, breach of contract, unlawful conduct or failure to comply with applicable law.
Section 15 – Severability
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision will be enforced to the maximum extent permitted by law.
Where necessary, the invalid or unenforceable portion will be severed, and the remaining provisions will continue in full force and effect.
Section 16 – Termination
These Terms remain effective unless terminated by you or us.
You may stop using the Service at any time.
We may suspend or terminate your access to the Service where you materially breach these Terms or use the Service unlawfully.
Rights, obligations and liabilities that arose before termination will continue where their nature requires them to survive termination.
Termination does not affect any existing consumer rights, payment obligations, confirmed orders or remedies available under applicable law.
Section 17 – Entire Agreement
Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.
These Terms, together with the policies and notices published on our website, constitute the agreement between you and us concerning your use of the Service and purchases made through our website.
Nothing in this section excludes representations, guarantees, rights or remedies that cannot legally be excluded.
Section 18 – Consumer Protection
Nothing in these Terms is intended to exclude, restrict or modify any right or remedy available under the Australian Consumer Law or other applicable mandatory consumer protection legislation.
Where these Terms conflict with a mandatory legal right, the mandatory legal right will prevail.
Any voluntary returns, warranties or commercial guarantees offered by us apply in addition to, and not instead of, your statutory rights.
Section 19 – Governing Law
These Terms and any separate agreement through which we provide products or Services are governed by the laws of the Netherlands, without regard to conflict-of-law principles.
However, where you are a consumer located in Australia, nothing in this section excludes, restricts or overrides any mandatory right, consumer guarantee, protection or remedy available to you under the Australian Consumer Law or other applicable Australian legislation.
You may also have rights under the laws of the Australian state or territory in which you reside.
Section 20 – Changes to These Terms
You may review the most current version of these Terms at any time on this page.
We may update, amend or replace part of these Terms by publishing an updated version on our website.
Changes will apply from the date stated in the updated Terms and will not retrospectively remove any right or remedy relating to an order placed before that date.
Your continued use of the website after updated Terms take effect constitutes acceptance of the updated Terms, except where further consent is required by law.
Section 21 – Contact Information
Questions about these Terms of Service may be sent to us using the following details:
Store Name: Hailey Bell
Company Name: DailyproductsNL
Business Registration Number: 74056700
VAT Identification Number: NL002398558B13
Email: info@byhaileybell.com
Phone: +61 3 9021 2434
Business Address: Weegschaalstraat 3, 5632 CW Eindhoven, the Netherlands
Customer Service Hours:
Monday to Friday: 9:00 AM–6:00 PM AEST/AEDT
Saturday: 9:00 AM–6:00 PM AEST/AEDT
Sunday: Closed
We aim to respond to customer enquiries within 24 hours during our customer service days.