Frequently asked questions
What are the shipping costs?
We offer free standard shipping on all orders within Australia.
Which payment methods are available?
We accept all major payment methods, including Visa, Mastercard, American Express, Google Pay and Apple Pay.
How can i track my order?
You can track your order via our tracking page. After your order has been dispatched, you'll receive a confirmation email with all the tracking information you need.
How do i get in touch with customer service?
If you have any questions or need assistance, you can reach us at info@byhaileybell.com we typically reply within 24 hours and are happy to help.